Privacy Policy

1. Data controller

The data controller is Theoforte Ltd, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Contact: hello@theoforteltd.com.

2. What we collect

Depending on how you use our site, we may collect:

• Contact and enquiry data — name, email address, company name, phone number, message content, and similar details you submit via forms or email.
• Technical data — IP address, browser type, device information, and approximate location derived from IP; collected through cookies and similar technologies where applicable (see our Cookie Policy).
• Usage data — pages viewed and interactions with the site, where analytics tools are enabled and lawfully used.

3. How we use your data

• To respond to enquiries and provide information you request.
• To operate, secure, and improve our website.
• To comply with legal and regulatory obligations.
• Where necessary for our legitimate interests (for example, understanding site usage), balanced against your rights.

4. Legal bases (UK GDPR)

We rely on one or more of the following, as appropriate:

• Consent — where we ask for it (e.g. certain cookies or marketing, if offered).
• Legitimate interests — running our business, securing our systems, and improving our website, where not outweighed by your interests.
• Contract — steps before entering into a contract or performing our obligations.
• Legal obligation — where the law requires us to process data.

5. Sharing and transfers

We may share data with trusted service providers who host our site, deliver email, or provide analytics—only where they need the data to perform services for us and under appropriate safeguards. Some providers may process data outside the UK; where we do so, we use mechanisms recognised under UK law (such as UK adequacy regulations or standard contractual clauses) where required.

6. Retention

We keep personal data only as long as necessary for the purposes above, including to resolve disputes and meet legal, accounting, or reporting requirements. Retention periods vary by context.

7. Your rights

Under UK data protection law you may have the right to:

• access, rectify, or erase your personal data;
• restrict or object to certain processing;
• data portability, where applicable;
• withdraw consent where processing is consent-based;
• lodge a complaint with the ICO (www.ico.org.uk).

To exercise your rights, contact hello@theoforteltd.com.

8. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.

9. Changes

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Material changes may be highlighted on our website where appropriate.